1 What are the essential functions in the online conference management platform?
1.1
Profile Management
Update personal information
Manage contact details
1.2
Submission Handling
Submit papers, abstracts, or proposals
Track submission status
Receive submission confirmation and notifications
1.3
Review and Feedback
Access assigned reviews (applicable to reviewers only)
Provide feedback and review results (applicable to reviewers only)
View feedback and review results
1.4
Registration
Register for the conference
Pay registration fees
Access registration confirmation and receipts
1.5
Program Management
View conference schedule
Bookmark sessions of interest
Download session materials
1.6
Communication
Receive important announcements
Contact organizers
Participate in discussion forums
1.7
Support and Resources
Submit support requests
Track support ticket status
1.8
Compliance and Documentation
Complete compliance checks
Upload required documentation
Download conference related documents
2 How can I set up an account for myself, needed to perform all essential functions in the online conference management platform?

To set up a user account, log onto the portal and follow the “Create A New User Account” instructions. Click “Login” ⟶ “Create A New User Account”

3 How do I make a submission?

Log into the portal and follow the submission guidelines provided in the “My Submissions” section of the Attendee Options dashboard.

4 How do I prepare the submission?

Follow the instructions in the “Submit & Register” ⟶ “Submissions” section, accessible from the main menu on the conference homepage

5 How do I register for the conference?

You can register for the conference by navigating to the “Registration” section after logging into your account

6 When are the submission deadlines, author registration dates, and other crucial details due?

Deadlines are listed on the “Attendee” ⟶ “Key Dates” page, accessible from the main menu on the conference homepage

7 Where can I find accommodation options?

Accommodation options are detailed in the “Travel & Stay” ⟶ “Book Hotel” section of the main menu on the conference homepage

8 Who do I contact for technical support?

For technical support, please navigate to page bottom, where you can submit a help request or find contact information for immediate assistance

9 Will the conference be held in-person, digitally, or as a hybrid event?

The conference will be held in-person

10 What are the conference fee rates and are there any concessions available?

The rates for conference fees are specified under the conference homepage’s “Submit & Register” on our "Fees & Registration" page which details the cost for various participation levels. We also offer concessions for students, early registrants and, members. Please visit the registration section of our website for more information on fees and available discounts.

11 Are there any additional fees payable?

Beyond the registration fee, there may be additional costs for optional activities such as workshops, special sessions and social events. Please review the detailed fee structure on the registration page for a complete list of any additional fees that may apply.

12 What payment methods are accepted for conference fees?

We accept various payment methods for conference fees, including credit/debit cards, digital wallets and bank transfers. Detailed payment instructions and payment options are available during the registration process on our website. If you have any questions or need assistance, please contact our support team.

13 What proof is required for students to receive a fee concession?

To qualify for a student fee concession, you must provide valid proof of student status. This can include a current student ID, an official letter from your institution or any other document verifying your enrollment. Please upload the required proof during the registration process to enjoy the discounted rate. Every document needs to be written in English.

14 What is the conference refund and cancellation policy?

All fees paid are non-refundable. If an author, presenter or general attendee is unable to attend, a substitute may attend at no additional cost, provided that the IEEM Secretariat receives the replacement’s name at least two weeks before the conference and full payment has been received. For ancillary events, no-shows and cancellations will result in the full payment being forfeited; a full refund will be issued only if the organizer cancels the event. Please refer to the Terms & Conditions, Cancellation and Refund Policy for complete details.

15 Do you provide travel visa support and invitation letters for visa application?

Yes, we provide invitation letters to support your travel visa application and for general administrative purposes. Once your registration is confirmed, you can request for an invitation letter through our “Invitation & Visa” section of the “Travel & Stay” in the conference’s homepage. Please provide all necessary details to ensure the letter meets the requirements of the visa application process. If you have any questions or need further assistance, contact our support team.

16 How do I submit a copyright transfer for my conference paper?

To submit your copyright transfer for your conference paper, please follow the instructions provided in the submission portal. After your paper is accepted, you will be prompted to complete the copyright transfer form, which can be uploaded directly through your user account. Simply click on “Copyright Submission” and upon successful submission, you will receive an email acknowledgement and a copyright receipt.

17 Can I know the identities of the reviewers of my submission?

To maintain the integrity of the peer review process, the identities of reviewers are kept confidential. This ensures unbiased evaluations based solely on the academic merit of the submissions. If you have specific concerns or questions regarding the review process, please contact our conference organizers for further clarification.

18 Can I revise and resubmit a submission that has been rejected?

Regretfully, once a material is rejected, it cannot be revised and resubmitted to the conference.

19 What is the accepted paper format, and are Latex format sources files acceptable?

Papers must follow the format provided in the submission guidelines in order to be accepted for our conference. Source files in the Latex format are not accepted. Please ensure that your submission comply with our formatting requirements detailed in our submission guidelines.

20 How does the conference handle plagiarism check and submissions with high similarity rates?

All submissions undergo a rigorous plagiarism check using specialized software. Submissions found to have a high similarity rate with previously published work or other submissions may be subject to rejection. Authors are encouraged to ensure their submissions are original and properly cited to avoid issues during the review process.

21 What is the acceptable similarity threshold for submissions and how can I stay below the threshold?

The submission cannot be approved if the similarity is 30% or more. To stay below the threshold, consider the following strategies

  1. Originality: Ensure your submission presents original research and content that significantly contribute to the field.
  2. Proper Citation: Accurately cite all sources used in your submission to distinguish your work from previously published materials.
  3. Paraphrasing: Paraphrase content from other sources rather than directly copying text, ensuring it aligns with the context of your study.
  4. Use of Quotations: Use quotations for direct text from other sources and provide proper attribution.
  5. Self-Plagiarism Awareness: Avoid reusing substantial portions of your own previously published work without proper acknowledgement.

By adhering to these guidelines and conducting thorough checks using plagiarism detection tools before submission, you can mitigate the risk of exceeding the acceptable similarity rate threshold.

22 What options are available if my submission repeatedly fails plagiarism check?

It is essential to address plagiarism issues promptly and transparently to maintain academic integrity and comply with submission guidelines. If that fails, you can think about attending the conference even though your paper cannot be published. If you want to accept this option, please get in touch with our support staff

23 What happens if my paper is accepted but I am unable to attend the meeting to make the presentation?

Without a presentation, the conference will not permit your paper to be included in the proceedings. If your paper is accepted but you are unable to attend the meeting to make the presentation, consider the following options

  1. Co-Author Presentation: Arrange for a co-author or colleague who is attending the meeting to present the paper on your behalf. Ensure they are familiar with the content and are prepared to answer questions.
  2. Withdrawal Request: Contact the organizer promptly to discuss the possibility of withdrawing your paper from the program. Provide reasons for your ability to attend and enquire about any implications for future submissions.
24 Where will the conference proceedings be published?

Please check the “Format & Guidelines” section under “Submit & Register” ⟶ “Submissions” in the conference’s homepage. Since its launch, IEEE Xplore and other significant databases like Scopus, Science Citation Index (SCI), and Ei Compendex have included the conference proceedings in their index. However, the publisher and indexing services have the final say over final inclusion and subsequent indexing.

25 How soon after the conference will the Proceedings be available?

After the proceedings are submitted to the publisher, they are typically published one to three months later.

26 How can I obtain proof of attendance at the conference?

Log-in to the portal and select "Attendance Certificate" from the "Attendee Options" of the user interface to get the proof of attendance. You must, however, wait until after the conference is over.

27 Where will IEEM2026 be held, and how can I learn more about the conference venue?

IEEM2026 will be held in Singapore. To learn more about the conference venue, nearby attractions, dining recommendations, accommodation options, and other travel essentials, please visit the conference website and navigate to “Travel & Stay” → “Conference Venue”.

28 Do I need to complete an arrival card before entering Singapore?

Yes. All travelers entering Singapore are required to submit the Singapore (SG) Arrival Card before arrival. For more information and submission guidelines, please visit the conference website and navigate to “Travel & Stay” → “SG Arrival Card”.

29 What transportation options are available during my stay in Singapore?

Information on public transportation, airport transfers, taxis, ride-hailing services, and other travel options is available on the conference website. Please visit “Travel & Stay” → “Transportation” for detailed guidance.

30 What are the paper submission categories (topics) for IEEM2026?

IEEM2026 offers a wide range of paper submission categories covering various fields of industrial engineering and engineering management. Accepted papers will be organized into technical sessions based on these topics. To view the complete list of submission categories, please visit “Submit & Register” → “Submissions” on the conference website.

31 Is there an official paper template for preparing my full paper?

Yes. Authors are encouraged to use the official IEEM2026 Paper Template when preparing their full papers. The template is available on the conference website under “Submit & Register” → “Submissions”, in the Format & Guidelines section.

32 How can I contact the IEEM2026 Secretariat for inquiries?

For questions or assistance regarding IEEM2026, please visit "More" → "Support" on the conference website. You may also contact the IEEM Secretariat directly using the details below:

IEEM Secretariat
Meeting Matters International
Email: info@ieem.org
Tel: +65 6472 3108
Address: 1 Commonwealth Lane, #06-23 One Commonwealth, Singapore 149544

For submission, registration, or general conference inquiries, please use the contact form available on the "More" → "Support" → "Send Us a Message" section.

33 Who can attend IEEM2026?

IEEM2026 welcomes researchers, academicians, industry professionals, practitioners, policymakers, and students interested in Industrial Engineering and Engineering Management. Both authors and non-authors are welcome to participate in the conference.

34 Where can I find the conference program and schedule?

The latest conference program, including technical sessions, keynote speeches, workshops, and special events, can be found under “Program” on the conference website. The schedule will be updated as it becomes available.

35 How can I check the status of my submission?

You can check the status of your submission by logging into the conference management portal and navigating to “My Submissions”. Any updates regarding your submission will also be sent to your registered email address.

36 Can I update my personal information after creating my account?

Yes. You can update your personal and contact information anytime by logging into your account and visiting the “My Profile” section of the conference management portal.

37 Will I receive a confirmation after completing my registration?

Yes. Once your registration and payment have been successfully processed, a confirmation email and payment receipt will be sent to your registered email address. You may also view your registration details through the conference management portal.

38 What should I do if I forgot my portal password?

Click the “Forgot your password?” option on the login page of the conference management portal and follow the instructions sent to your registered email address. If you continue to experience issues, please contact the conference secretariat.

39 What language will be used during the conference?

The official language of IEEM2026 is English. All presentations, papers, and conference materials should be prepared and presented in English.

40 Is Wi-Fi available at the conference venue?

Yes. Internet access will be available at the conference venue. Additional details, including access instructions, will be provided during the conference or upon registration.

41 Where can I find information about keynote speakers and special sessions?

Information about keynote speakers, invited speakers, workshops, and special sessions is available under the “Program” section of the conference website. Updates will be posted as speakers and sessions are confirmed.

42 Are meals included in the registration fee?

Please refer to “Submit & Register” → “Fees & Registration” for the list of inclusions under each registration category. Any additional meal arrangements or social events will also be indicated there.

43 Where can I access the proceedings from previous IEEM conferences?

Previous IEEM conference proceedings are available through the "Looking Back" section of the conference website. For example, the IEEM2025 Conference Proceedings are available through IEEE Xplore. Please visit "Looking Back" → "Past Conferences" to access the available proceedings and information from previous IEEM conferences.

44 What are the final paper submission requirements for IEEM2026?

Authors submitting a full paper must follow the IEEM2026 final paper guidelines. The final paper must:

  • Use the official IEEM Paper Template and follow the specified formatting requirements.
  • Be no more than 5 pages, including references, figures, tables, and other content. An extension of up to 8 pages may be permitted with an additional fee.
  • Be submitted in PDF format and pass the IEEE PDF eXpress® compatibility check.
  • Pass the IEEE plagiarism/similarity check with a similarity score of less than 30%.
  • Be written in English with an acceptable level of language quality.
  • Include the required IEEE electronic Copyright Form (eCF).
  • Be submitted together with the required source file through the conference management portal.
  • Ensure that the author list, paper title, affiliation, and abstract in the final submission match the information in the author's profile.
  • Be uploaded through the conference portal by the stated final paper submission deadline.

For the complete and latest requirements, please visit "Submit & Register" → "Submissions" → "Submit Final Paper" on the IEEM2026 conference website.

IEEM Secretariat Meeting Matters International
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For questions on submissions, registration, or general enquiries, use this form to reach the IEEM team.